Privacy Policy

Who We Are

RNR BIGBIKES RENTAL ("we", "us") operates a motorcycle rental business based at 262m Dakila St, Batasan Hills, Quezon City, Philippines. You can reach us at 0906 432 8085 or rnrbigbikesrental@gmail.com.

Information We Collect

To process a rental, we may collect:

• Your name and contact details (phone, email, social media handle)
• Copies of valid IDs, including passport and driver's license
• Proof of billing (water, electricity, or internet)
• Proof of payment and booking-form details
• Reservation details such as dates and chosen units

How We Use Your Information

We use your information solely to:

• Verify your identity and eligibility to rent
• Process and confirm your reservation and payment
• Prepare and enforce the rental contract
• Contact you about your booking and our services
• Comply with legal and safety obligations

How We Protect & Retain It

We keep your documents and details only as long as needed to complete your rental and meet legal requirements, and we take reasonable steps to keep them secure. The ID we hold during a rental is returned to you when you return the unit. We do not sell your personal information.

Sharing

We do not share your personal information with third parties except where required by law or by lawful request from authorities.

Your Rights

Under the Philippines' Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data, subject to our legal record-keeping obligations. To exercise these rights, contact us using the details above.

Consent

By making a reservation and submitting your documents and payment, you consent to the collection and use of your information as described in this Privacy Policy.